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All in all we were very happy with the service Interbus provided for us during our stay in Costa Rica.
 
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Judit Erdelyi

 
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This was our first international travel experience, Beto at Interbus eased our transportation concerns as we did not wish to rent a car or try to lug ourselves and luggage to the public bus station, and then try to figure it out. We were able to contact Beto on the day of travel to change the time. Our driver, Alfredo, was great, puntual & professional. He was friendly and informative as we drove to our hotel at Manuel Antonio from San Jose. Alfredo stopped when I last minute asked him to pull over at a local fruit stand. He assisted us with food names and recommendations. He also took us to a bank so that we could exchange our money. Crocodile Bridge was an big surprise, he stopped and told us to walk to the center of the bridge for the best view, all of a sudden I realized there were at least 24 crocs in the water under the bridge. The van was comfortable, spacious, air conditioned and clean. It was worth the money to have the relaxing and enjoyable ride. We used a slightly cheaper service for our return trip, but that driver did not know his way around so we had to help him find his way which was stressful (we had a map we purchased online prior to the trip and had marked where the hotels were located, but it was all in English, and he didn't speak any English, and my Spanish is very limited). So - I suggest you go with Beto and Interbus.
 
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Joy Barbre

 
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Excellent service. Very smooth, no delays.
 
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none
 
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Martin Booth

 
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Interbus is fantastic. They are always willing to work with me, even when the airlines cancel or delay a flight.
 
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Joe Heyen

 
 
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Great service! On time, super friendly, accommodating
 
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Kelin

 
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Great service: on time, friendly driver, efficient service
 
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First bus was pretty crowded
 
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John Burka

 
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Pretty great service.
 
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none
 
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Bianca

 
Our experience with Interbus was great. Our drivers were friendly, the van had snacks and drinks available and our driver even let us stopped for lunch and at a grocery store.
 
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none
 
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Karyn Good

 
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You guys are the greatest I left my phone in the bus and you returned it to the airport got bless you guys
 
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John NetroJohn This email address is being protected from spambots. You need JavaScript enabled to view it.

 
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I enjoyed the shuttle service with Interbus tremendesly. They where on time and very friendly driver who spoke english. The communication via whats app was fast, easy and very reliable. I can highly recommend them to anyone traveling around Costa Rica. Just perfect, thank you!!!!!!!!
 
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Non, all perfect!

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Atessa

 
Beto Gonzalez was quick, friendly and straight forward via email correspondence. The driver was on time, friendly, relaxed, drove well and got us to the airport in good time. Vehicle was new, spacious, clean and comfortable. Very impressed, would recommend and use again. Thanks
 
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Ollie Howe

 
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Great driver, good service
 
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All was good
 
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Bill Hudson

 
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The service was excellent and the driver very helpful and professional.
 
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If possible I would lower the price.
 
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Silvia Pangallo

 
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Timely and efficient. I appreciate that a lot!
 
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Reduce costs:)
 
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Steve

 
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Buenas tardes, en general mi experiencia en los viajes fue buena. Tome 4 shuttles durante mi estadia en Costa Rica. Solo tuve inconveniente en uno de los traslados (de Tamarindo a Manuel Antonio) en el que hicimos una parada intermedia para cambiar de vehículo y el que tenía que llegar nunca lo hizo. Después de mas de dos horas de espera nos redistribuyeron a los que estabamos esperando y partimos a destino. El resto de los viajes se cumplieron a horario.
 
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Yamila

 
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Prompt and professional
 
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None
 
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Wes Eccleston

 
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I had a very enjoyable experience with interbus. I can't think of anything additional that should be changed. The entire process from booking online, to the pick up, and drop off was very well done.
 
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Shelly arsenault

 
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We recently used Interbus to travel from the San Jose airport to Tambor Beach and back. We were very happy with the service, the bus was on time and the drivers were very helpful. Having staff help us on and off the ferry was greatly appreciated.
 
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Navigating the website was a little challenging.
 
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Dennis Wale

 
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Having someone to confirm our ride was coming and to keep us informed was invaluable.This was the most important think when the driver was running late and it eased our minds
 
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Keep more attention to detail. On the way to Flamingo the driver almost misdirected us thinking we were the other couple.
 
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Chris McPherson

 
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Was truely impressed with how well organized and how easy it was to get around. You def made our trip memorable. We will be back!!
 
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Alex Margison

 
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We used Interbus for 4 rides. We were picked up on time every time. Traffic made two trips an hour or more longer--not a criticism, just a fact. Drivers seemed skillful and safe, and were courteous.
 
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One trip was delayed an additional half hour waiting for another bus to meet us to swap vehicles. We weren't clearly informed what the delay was, which would have been nice.
 
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Dan Berns

 
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Loved the service, would totally recommend and use again!
 
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Shelby

 
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Everything was great. Manuel was on time, friendly and great at telling us fun facts about Costa Rica all across the country!
 
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Doug Conner

 
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I arranged this for my father-in-Law and his party as we would not be with them this year. Parts of his party were nervous to fly on Air Sansa. Your service was terrific. Right on time and made the drive over to the coast safe for them all.
 
Suggestions for improvement
 
If you book a private shuttle as we had, you should advise the specific timelines. We believed from the online ad it was for the day. That being said, they were happy to be driven safely to their rental car pickup
 
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L Gray

 
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This was an amazing experience! We knew we were not going to drive ourselves in Costa Rica, especially from Monteverde. Yikes! Initially, we thought we would take the bus, from Monteverde, through San Jose to Manuel Antonio. A very long trip. Then I found Interbus. Soooooo great. The shuttle picked us up at our hotel, drove us directly to our hotel in Manuel Antonio. Comfortable, convenient, very enjoyable. But that is not the best part. During the confusion of checking, unloading luggage, looking around aimlessly, my husband and I got confused about payment. I forgot I had prepaid, and my husband “forced” payment on the driver. The driver could find nothing that said we owed, but we insisted that we did. After check-in on a Saturday evening, I looked up to make sure we had paid the correct amount and found the receipt for pre-payment. I sent an email to your company, after business hours, and prepared to wait for forms to be filled out, explanations and possibly disputes to be ironed out. The NEXT day, on a SUNDAY, I went to the hotel desk, and waiting there was a cash refund of the money we had paid the driver. I love your company. I love your country!
 
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I don’t know how you could make this clearer, but as someone used to hauling luggage through city streets to bus stops or train stations it was very difficult for me to comprehend that your shuttles were door to door from hotels. I had to be told several times before I would believe it.
 
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Cathryn

 
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Very punctual, efficient and courteous service
 
Suggestions for improvement
 
Drivers between San Jose to Arenal to Manuel Antonio excellent. Driver M Antonio to San Jose rather poor ( use of mobile phone, lane sense, spacing, road etiquette )
 
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David Jones

 
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I am very happy with your service - I left an important item in one of your shuttles and it was delivered to me at my next destination! A+ Customer Service
 
Suggestions for improvement
 
Less bus changes if possible
 
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Christina Varga

 
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We were happy with the service. Thanks
 
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Chris Vardy

 
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We really appreciated the drive from San Jose to Brasilito with Manuel. The vehicle was in excellent condition and Manuel was a great driver and very knowledgable. Let us stop for coffee and again to help us get groceries. He was very helpful and we felt very comfortable with him....especially with our poor Spanish
 
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Donna Neumann

 
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I cannot say enough positive things about our experience. Our flights changed three times, and I was unclear about the final change, yet Beto and Manuel still made it work to have a private microbus at LIR in less that an hour after we called with our latest change. You folks made our vacation easier. Thank you!
 
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None. Manuel stopped for our many bathroom breaks, and drove safely and responsibly, always checked out temperature comfort level, kept his music at a nice silent level, etc.
 
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Jeff Sturges

 
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Drive was very polite and accommodating and we were very pleased with the service. Shuttle was clean and comfortable.
 
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Hebert

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Great service, on time and safe driving.
 
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Ransford Boateng

 
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Air-conditioned van with courteous drivers. Made it to destination at stated time.
 
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The transfers from van to van was a bit confusing.
 
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Asha Chotard

 
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We found it a great reliable way to travel around Costa Rica. Thank you.
 
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Only one complaint was the stop on the way from San Jose to Puerto Viejo the coffee etc was more expensive compared with everywhere else.
 
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Bernice Percy

 
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Great service
 
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N/A
 
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Beth P.

 
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Our driver was excellent, punctual, friendly and informative!
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Monique Robinson

 
 

Good afternoon Beto,
What an amazing country Costa Rica is. I wanted to thank you for the shuttle service you set up. The drivers was punctual. Next time I travel to Costa Rica I won't hesitate on calling you again to set up my transportation.
Thank you

Augusto Kortright

 

 

Name: Jeremiah

Text: I used Interbus several times to get from place to place around Costa Rica. They were always punctual and courteous. No issues. Definitely worth it if you are willing  to up your budget in order to simplify the logistics of getting around.

 

 

Name: Susan Normansell

Text: We used the shuttle for a family trip for 10 people.  They had 2 vans - looked brand new.  We had trouble at the airport with missing luggage and they were very understanding.  The delay was over an hour and this obviously added overtime to their day.  I checked various options for our transportation to and from airport.  Very glad I booked with them!!!

 

 

Name: Luann Coffey

Text: I used the service 2 times during our trip.This was a GREAT experience , the drivers were very knowledgeable and friendly. We had so much fun on our ride from the airport to Manuel Antonio. Service was on time and comfortable , would defiantly use again. I  totally recommend using Beto's shuttle service.

 

 

Name: Amelia

Text: Great alternative to public  busing or renting a car. The service was great and on time! The air conditioning and WiFi access were great bonuses. I definitely recommend INTERBUS to anyone looking to book a shuttle.

 

 

Name: Andrew Reed

Text: INTERBUS! The way to travel in Costa Rica! If your planning on going to CR and are going to travel to different parts of the country this is the way to get around. The drivers are punctual, courteous, and friendly. They drive safely and are on time. Highly recommend interbus for your travel needs! Pura Vida!!

 

 

Name: Christina Manis

Text: We recently used Interbus to travel from San Jose Airport to Tamarindo. We had a great experience. Our driver arrived right on time, was very friendly, and the drive went smoothly. We had originally thought of renting a car and driving it ourselves....we were so glad we didn't! I don't think we would have ever found it on our own. We arrived at our destination right on time, and safely...I would absolutely recommend them to anyone!!!

 

 

Name: Mary Hennessey

Text: We used Interbus this summer. We went from Liberia to Arenal to Guanacaste then back to Liberia. Our driver was Manny and he was excellent. He was always on time and very pleasant to deal with. We were a party of 8 people and we all agreed that the service was excellent. I would definitely recommend Interbus to anybody traveling in Costa Rica.

 

 

 

Joel Ellwanger

Text: The driver for our private shuttle was very nice. We trekked from San Jose to Tamarindo. Along the way he stopped us to a nice buffet style restaurant where we sampled some traditional Costa Rican food. The rate seems a bit expensive considering we could have flown for close to the same price and made it to our destination in half the time. Overall a great experience however.

 

 

 

Name: Kristin Gnojewsk

Text: Excellent shuttle service.  Friendly, courteous and safe driver.  Driver was on time.  Clean and air conditioned vans.  I would definitely book shuttle travel through Interbus again.

 

 

Name: C C Crane

Text: We took two Interbus shuttles. Both arrived early, drivers were courteous, professional, friendly, and good drivers! Vans were well kept and comfortable. Booking process took a little back and forth but pretty painless.

 

 

Name: Josh

Text: We recently traveled to Costa Rica with our (then) six month old son.  As seasoned backpackers and new parents, we were uncertain about how our first family adventure would go.  Beto Gonzalez at Costa Rica Transportation Network alleviated any concerns.  He booked all four of our bus rides, answered any questions promptly, and helped make our trip fantastic.  I give him and his company the the highest recommendation.  They are truly top notch!

 

 

Name: Tony Cashman

Text: My wife and I booked a return shuttle from San Jose to Parador Resort Manuel Antonio.  All correspondence with Beto was promptly answered and he proved to be very professional and helpful.

The drivers were early for both journeys and proved to be very professional, courteous and proficient. Both drivers spoke excellent English, so my humble Spanish was well understood. Both buses were immaculately maintained and air conditioned.

Our long journey broken up with a pit/ice cream/coffee stop about half way was very welcome.

Their price was extremely competitive.  I cannot recommend Interbus The Costa Rica Shuttle highly enough.

Tony Cashman
Sydney Australia

 

 

 

Name: Dennis Donley

Text: I can't tell you how much we appreciated the fantastic service, shuttles and drivers you arranged for us during our recent trip; everything went incredibly smooth for us, at least up until our last shuttle, from La Fortuna to Liberia.  As you may or may not have heard, local fisherman closed the road to the Liberia Airport (and thus also the access to the Hilton where we were staying) on the afternoon of September 1. We waited over three hours for the demonstration to clear (it ended up not clearing until 6 pm) and finally our shuttle driver got us as close as he could to the blockage (about a half mile away) and we met another Interbus driver who escorted us, luggage and all, as we walked across the blockage and to his waiting van on the other side of the demonstration to finish our trip. Your drivers were very calm and professional throughout.  It was quite and exciting way to end our trip and underscored your commitment to your customers.

 

 

Name: Jodie

Text: We are a luxury concierge travel company, and we have used Costa Rica Shuttle many times when coordinating transportation for our clients. We have always had good feedback from our clients. They have been very easy to work with when we have to schedule multiple transfers around Costa Rica. We will definitely use them again!

 

 

Name: Corinna Kaebel

Text: The service was extremely friendly and helpful - although there were no buses to my destination on the date of my arrival (I had not prebooked a trip) the coordinator tried everything to get me as close to there as possible - and saved me a of money, trouble and time. THANK YOU!

 

 

Name: Maria

Text: Servicio excelente. Los buses son siempre muy puntuales y están muy limpios. Pero lo major de viajar con esta compania son la simpatía y la amabilidad de los conductores.
Si alguna vez tengo la posibilidad de volver a Costa Rica, volveré a contratar sus servicios, sin duda alguna.
Pura Vida!!!!

 

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